Welcome to Capital Services

We recognise that fulfilling your privacy policy is dependent on our ability to receive and manage customer information appropriately and in compliance with the General Data Protection Regulations (GDPR).

Be assured, privacy is important to us. We provide this notice to explain our information practices and the choices you can make about the way your information is collected and used. We make this notice available at every point where personally identifiable information may be requested.

This notice applies to all information collected or submitted to Capital Services (Holdings) Ltd.

The Information We Collect: 

We only collect information that is necessary for us to undertake our work.

The Way We Use Information 

We use the information you provide in order to deliver quotations and our services. We do not use the information for marketing purposes. We do not share information with outside parties, except when necessary to provide the repair or service, this may include sub-contractors. 

We never use or share personally identifiable information provided to us in ways described above without first providing you with an opportunity to opt-out, or otherwise prohibit such uses. 

We use return email addresses to answer the email queries we receive. Such addresses are not used for any other purpose and are not shared with outside parties. 

Our Commitment to Data Security 

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronicand managerial procedures to safeguard and secure the information we collect. 

We have implemented tighter processes to ensure GDPR compliance and continue to ensure that we currently meet and adhere to the guidelines of the banks and building societies of the UK.

How You Can Access or Correct Your Information 

You can access all your personally identifiable information that we collect and maintain by putting your request in writing and sending it to:

Data Protection Co-ordinator,

Unit 10, Kings Park Industrial Estate, Primrose Hill, Kings Langley, Herts, WD4 8ST.

We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.